Training Services

Conflict Connections™, Inc. works with small businesses, government agencies, higher education institutions, and individuals who want to work more effectively by amicably resolving conflicts, improving communication, and increasing productivity and morale.

We offer customized training and professional staff development in San Antonio and surrounding areas in Texas.

Training provides the opportunity to:

Build employee self-awareness, practical and transferable skills
Build employee self-confidence and accountability
Support team development
Increase team morale
Provide opportunities to learn in a fun environment
Build conflict competence

These full-day courses are designed and ready to deliver for your organization.

"Moving Beyond Conflict: A Path to Conflict Competency"

"Conflict Competent Leaders: Managing Difficult Conversations"

"Conflict Competent Leadership: Managing Conflict in the Face of Change"

These training topics are a sample of what can be offered:

Adult Learning Styles
Communication
Art of questioning
Change Management
Conflict management styles
Constructive Conflict behaviors
- Conflict Dynamics Profile®
Conflict management and conflict resolution
Collaborative decision-making
Facilitation
- Facilitating effective meetings
- Facilitating group problem-solving
Mediation Training
- Basic
- Advanced
- Disability mediation
- Workplace mediation
Negotiation
- Interest-based problem-solving
Team building