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Conflict Connections Client Testimonials


What have participants said about Conflict Connections, Inc. delivery of trainings and facilitation services?

Interactive Supervisory Skills Courses - National Security Personnel System - US Air Force Military and Civilian Supervisors

"Excellent presentation!! Very informative and vital to the change that is ever ongoing!"
"I was shocked by how much I got from & enjoyed this training."
"Very professional. Not your typical military training! Thank Goodness! Great job!"
"Excellent coverage, great team work, excellent speed of presentation. Kept the class involved all the time."
" I came to this session, but did not want to be here. Within 1 hour, I was fully engaged and was looking for ways to take this information back to my unit."

Leadership Retreat - Federal Security Director (FSD) Staff, Transportation Security Administration


"Pattie truly amazed me with her skills and ability to capture thoughts."
"I could not be more impressed with the process and facilitation skills by Pattie Porter."
"Pattie was the perfect facilitator for our group. She kept the team on task, but was flexible in expanding the areas that needed additional attention."

Team-building Workshops

"We wanted to thank you for designing such wonderfully individualized training sessions. You both did an outstanding job making us feel comfortable enough to take risks and open ourselves up to criticism and we felt ok about accepting ownership for improving. All of us are excited about working together to make our 'community' a great place to work. Thank you again for providing us with such a wonderful opportunity."
~ Department Director - University of Delaware

Mediation Trainings

"I saw some things in a new light. It challenged my own thinking... The 'hats' are better defined as to what role we may take. It is very important to our work... I was doubly pleased [with the design of the training]. The preparation before with Dudley Weeks' [book] and the follow-up with the videos gave us an opportunity to discuss aspects [of the training]."
~ Melissa Shahan, Director, Client Assistance Program

"The importance of understanding that it is up to the parties to come to a resolution... not the mediator. Prior to the training, I saw 'resolution' as the mediator's responsibility... The role playing worked best for me. It gave me an opportunity to see theory in practice... the quality of the training received was outstanding!"
~ Deedra Robinson-Clark, Client Assistance Program (CAP) Advocate

"This training was an excellent, well-balanced blend of didactic and experiential learning. Pattie, you are a very thoughtful, skillful, and engaging program planner and presenter!"
~ Lesley Haushalter, LCSW

"Really enjoyed the different approaches to learning... a great place to gather resources."
~ Jill Gaumer, LCSW, Gaumer Counseling & Mediation

"Pattie's technique of presenting kept everyone's interest and participation."
~ Nancy D'Orazio, LCSW

"Tone of the seminar created from the onset was one of non-judgment, encouragement, learning and it was very stimulating."
~ Julie James, LCSW

"The coaches were helpful in re-emphasizing what we had learned in our group sessions... and the guest panel was interesting and enjoyable."
~ Debi Hall, Federal Government

"Creating a warm, welcoming, non-judgmental atmosphere helped to immediately let my guard down, and encouraged risk taking... Thanks so much!"
~ Brenda Farside, LCSW, School Counselor

"Both Pattie and Cecily made the entire process very comfortable and enjoyable. The role plays were great in building my confidence in doing mediation."
~ Mickey Robertaccio

"What worked in the session was everything! role plays, videos, food and breaks, Mediator Feud game, resources and the size of the class."
~ Sonya Barham and John Gambale, Employee Assistance Professionals



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