Conflict Connections Client Testimonials
What have participants said about
Conflict Connections, Inc. delivery of trainings and facilitation
services?
Interactive Supervisory
Skills Courses - National Security Personnel System - US Air Force
Military and Civilian Supervisors
"Excellent presentation!! Very
informative and vital to the change that is ever ongoing!"
"I was shocked by how much I got from & enjoyed this training."
"Very professional. Not your typical military training! Thank Goodness!
Great job!"
"Excellent coverage, great team work, excellent speed of presentation.
Kept the class involved all the time."
" I came to this session, but did not want to be here. Within 1 hour, I
was fully engaged and was looking for ways to take this information
back to my unit."
Leadership Retreat - Federal Security Director (FSD) Staff,
Transportation Security Administration
"Pattie truly amazed me with her
skills and ability to capture thoughts."
"I could not be more impressed with the process and facilitation skills
by Pattie Porter."
"Pattie was the perfect facilitator for our group. She kept the team on
task, but was flexible in expanding the areas that needed additional
attention."
Team-building Workshops
"We wanted to thank you for designing
such wonderfully individualized training sessions. You both did an
outstanding job making us feel comfortable enough to take risks and
open ourselves up to criticism and we felt ok about accepting ownership
for improving. All of us are excited about working together to make our
'community' a great place to work. Thank you again for providing us
with such a wonderful opportunity."
~ Department
Director - University of Delaware
Mediation Trainings
"I saw some things in a new light. It
challenged my own thinking... The 'hats' are better defined as to what
role we may take. It is very important to our work... I was doubly
pleased [with the design of the training]. The preparation before with
Dudley Weeks' [book] and the follow-up with the videos gave us an
opportunity to discuss aspects [of the training]."
~ Melissa Shahan,
Director, Client Assistance Program
"The importance of understanding that
it is up to the parties to come to a resolution... not the mediator.
Prior to the training, I saw 'resolution' as the mediator's
responsibility... The role playing worked best for me. It gave me an
opportunity to see theory in practice... the quality of the training
received was outstanding!"
~ Deedra
Robinson-Clark, Client Assistance Program (CAP) Advocate
"This training was an excellent,
well-balanced blend of didactic and experiential learning. Pattie, you
are a very thoughtful, skillful, and engaging program planner and
presenter!"
~ Lesley
Haushalter, LCSW
"Really enjoyed the different
approaches to learning... a great place to gather resources."
~ Jill Gaumer,
LCSW, Gaumer Counseling & Mediation
"Pattie's technique of presenting
kept everyone's interest and participation."
~ Nancy D'Orazio,
LCSW
"Tone of the seminar created from the
onset was one of non-judgment, encouragement, learning and it was very
stimulating."
~ Julie James, LCSW
"The coaches were helpful in
re-emphasizing what we had learned in our group sessions... and the
guest panel was interesting and enjoyable."
~ Debi Hall,
Federal Government
"Creating a warm, welcoming,
non-judgmental atmosphere helped to immediately let my guard down, and
encouraged risk taking... Thanks so much!"
~ Brenda Farside,
LCSW, School Counselor
"Both Pattie and Cecily made the
entire process very comfortable and enjoyable. The role plays were
great in building my confidence in doing mediation."
~ Mickey
Robertaccio
"What worked in the session was
everything! role plays, videos, food and breaks, Mediator Feud game,
resources and the size of the class."
~ Sonya Barham and
John Gambale, Employee Assistance Professionals
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