Conflict Management Services
Conflict Connections offers a spectrum of services to consumers and
organizations to support them "manage conflict constructively in order to
rebuild and maintain relationships" whether that be in the
workplace, business partnership or within the family.
We encourage you to explore each of the service links which explains
the service and how it might assist you or your organization. Conflict
Connections utilizes an intake process with the client or client's
organization to determine collaboratively the best service fit which
may include a combination of services. Services are provided by
Patricia M. Porter and her associates. References are available
upon request.
- CINERGYTM Conflict Coaching
Conflict Connections, Inc. offers conflict coaching services
which is a one-on-one process to assist individuals constructively
handle a dispute, learn to approach and confront someone, or to examine
and change conflict behaviors so that they are constructive. We deal
with any situation whether be in the workplace with your boss, as the
manager dealing with the difficult employee, the business partnership,
or maybe it is dealing with the difficult family member.
- Conflict Dynamics
Profile®
Conflict Connections offers individuals and organizations an
opportunity to utilize the Conflict Dynamics Profile® which is an assessment instrument. It
provides a powerful way to improve self-awareness of what triggers YOU
in conflict situations and how you currently respond to the triggers.
This instrument is often used in conjunction with conflict coaching
and/or with teams.
- Consultation
Conflict Connections, Inc. offers conflict management
consultation services to organizations. Often times, we get calls
seeking guidance on the best approach to managing workplace
"situations" involving departments, leadership teams and organizational
partnerships. We can assist in analyzing the conflict and providing the
appropriate service to address the issues.
- Counseling & Critical Incident
Stress Debriefings
Patricia M. Porter is a licensed clinical social worker (LCSW)
in the state of Texas. Since 2002, she held licenses in Pennsylvania
and Delaware and practiced as a therapist at the University of
Delaware's Faculty and Staff Assistance Program (FSAP). She is an
Associate with Cohen
& Associates in Houston, Tx providing Critical Incident Stress
Debriefings (CISM) in the workplace.
- Facilitation
Conflict Connections, Inc. offers facilitation services to
organizations and groups. Facilitation is an approach or process used
in groups to stimulate thinking, problem-solve, collaborate, build
teams, identify and analyze group issues, serve as a catalyst for
transition and change, and planning for the future in addition to a
myriad of other areas.
Patricia
Porter is a visual practitioner or graphic facilitator. A graphic
facilitator
is one who uses visual charts as learning and thinking tools when
working with
groups brainstorm, problem-solve, analyze, learn new concepts, come to
consensus, create a visual map, or capture information from an event.
Generally, large-sized wall charts approximately 8-12 feet long are
used within
hearing and seeing distance of the participants.
- Mediation
Conflict Connections, Inc. offers mediation services on a
variety of issues including workplace mediation, EEO mediation,
disability mediation and family disputes.
Generally, mediation is defined as a voluntary and confidential process
in which a trained professional neutral, a "mediator," assists people
in a dispute to communicate with one another, understand each other,
and if possible, reach agreements that satisfy the participants' needs.
Patricia Porter is a Credentialed Distinguished Mediator - Texas
Mediator Credentialing Association (TMCA).
- Public Speaking
Conflict Connections, Inc. presents and speaks on a variety of
conflict resolution topics. If your group or organization is looking
for a presenter to address problem-solving, conflict resolution, change
management, and other conflict management topics, then contact us to
see how we may assist you.
- Training
Conflict Connections, Inc. offers customized training and
professional staff development to organizations. We undertake a needs
assessment process with the group's stakeholders to identify the
purpose and learning outcomes.
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