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Public Speaking and Presentation


Conflict Connections, Inc. presents and speaks on a variety of topics. In 2008, we are introducing the Conflict Management Series, a series of one-hour presentations that can be easily brought to your organization and staff.

Knock! Knock! Who’s There?... CONFLICT
Understanding Your Conflict Management Style

When conflict comes knocking how do you respond? Sometimes that might mean avoiding the person, standing your ground or just giving in to the person’s demands. Given the same conflict situation, people will respond differently based on their beliefs of conflict and their conflict management styles. Identify your primary conflict management style and strategies for dealing with others. This presentation uses the Thomas-Kilman Conflict Mode Instrument.

Got Conflict? – Getting to the Crux of the Problem

When we become entangled in an emotional conflict, we might respond to the conflict by taking a hard position or stand. Our arguments are then based on these strongly held beliefs and the conversation goes no where resulting in the problem going unresolved. Learn how to get to the crux of the problem by distinguishing between a person’s position and the interests that motivate their actions. Participants will use workplace scenarios to apply the concepts. 

Conflict and Change: Managing the Transitions
Change occurs everyday in our lives whether from the death of a loved one, a striking health crisis, a marriage or divorce, or even being fired from a job. Certainly systemic change like policy and procedural changes, and cultural changes in the workplace can cause stress and conflict. Understanding change management and identifying the transitional stages can empower you and others around you to manage the conflict and stress that may result from change. This seminar is based on the research and work of William Bridges’s as reflected in the books “Managing Transition” and “In Transition.”

If your group or organization is looking for a presenter to address problem-solving, conflict resolution and other conflict management topics, then contact us to see how we may assist you.


Conflict Connections, Inc. has presented on various conflict management topics for the following organizations:
  • Senior Bridge
  • WELEAD - an affiliate of the National Association for Female Executives (NAFE)
  • Association for Conflict Resolution (ACR) Annual Conferences from 2004-2006
  • Center for Community Justice - Delaware
  • Conflict Resolution in Education Network (CRENet), Annual Conference * * * * *
  • Delaware Federation for Dispute Resolution (DFDR)
  • Delaware Federation for Exceptional Children, Annual Conference
  • Delaware Women's Conference
  • Employee Assistance Professional Association (EAPA) 2005 Annual Conference
  • First State Employee Assistance Program Association (EAPA) - Delaware
  • Good Shepherd Mediation Program - Philadelphia
  • Governor's Council for Exceptional Citizens - Delaware
  • International Association for Employee Assistance Professionals in Higher Education (IAEAPE)
  • Keystone Employee Assistance Program (EAP) Association - Pennsylvania
  • Maryland Association for Conflict Resolution Office (MACRO) Mediator Convention
  • National Conference on Peacemaking & Conflict Resolution (NCPCR)
  • New England ACR Chapter Regional Conference
  • Pennsylvania Council of Mediators (PCM)
  • Texas Initiatives for Mediation in Education (T.I.M.E.), 2nd Annual Conference
  • University of Houston 3rd and 4th Biennial Dispute Resolution Conferences

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