Conflict Management Coaching
This virtual training has been taught to participants from around the globe including Bermuda, Canada, Israel, South Africa, Sweden, and the United States.
A virtual training is goal-oriented, web-based, instructor-led, interactive and synchronous. Students may participate from any location. It requires hardware (computer), Adobe Connect software application, audio and headset required, webcam, and good bandwidth.
This online training is a licensed conflict management coaching course approved by Cinnie Noble, CINERGY®. Students learn a one-on-one process in which a trained coach assists people to effectively prevent or manage interpersonal disputes and to enhance their conflict management skills. It may be used before and after a conflict has arisen, or while it is in progress. This process has wide application. Conflict management coaching may be applied in organizational, family, community, and other contexts and for coaching individuals to participate in mediation, negotiation or team facilitated dialogues.
When: Each Friday for seven (7) consecutive weeks
Dates: April 10th - May 22, 2020
Time: 9:00 - 12 noon PST/11:00 - 2:00 pm CST/12:00 - 3:00 pm EST U.S.A.
Class Schedule (Read carefully for practice sessions outside of class time)
Where: Abobe Connect Platform
(software download required)
Cost: $1575.00 USD payable via PayPal, Check (US only) or Bank Wire Transfer
$1625.00 USD (Late Registration starts on March 27, 2020)
Cancellation Policy: For any cancellations received after the registration deadline, March 26, 2020, there will
be no refund, unless a replacement is found by the applicant. There are no refunds
or partial refunds for days missed during the training period. A $150 administration fee
will be charged for cancellations prior to the registration deadline.
Long Distance: Long distance charges are the responsibility of the training participant (if applicable)
Deadline: March 26, 2020
Approved CEUs: 24 hours from CINERGY®
and 24 hours from International Coach Federation (ICF)
CINERGY is an approved SHRM Recertification Provider. This program is valid for 24 PDCs for the SHRM-CPSM or SHRM-SCPSM.
For more detailed
information: Course Details and Technical Requirements
Course Readings: Conflict Management Coaching: The CINERGY® Model (Required Reading)
Conflict Mastery: Questions to Guide You Workbook (Optional but highly recommended)
Testimonial by Rebecca Arndt, Mediator, Texas
Pattie is remarkable. Her positive presence, really knowledgeable input and kind delivery is profoundly uplifting. I want to learn more from her. As a teacher for 40 years I was so impressed with her ability to fluidly use the technology, stay focused, be flexible and listen really strongly. Her deeply embodied belief in the work of conflict coaching comes across in every moment of the course. I learned so much from her and I would recommend this experience highly.
Sara Barnes, Director, Martha's Vineyard Mediation Program
This CINERGY conflict coaching course has enhanced my executive coaching skills by providing me with a simple and very effective model to use with clients in conflict. The online learning was engaging and dynamic, and Pattie was an excellent facilitator; knowledgeable about the topic and nimble with the technology. I obtained skills in every class that I was able to utilize immediately.
Gail Huang, Executive Coach, Newfoundland
Pattie was a great facilitator during this course. She was very engaging and supportive of everyone in the course. I found her easy to follow and some of the more difficult areas were made simple by her teaching ability. Great Course!!!
Rosalind Meador, Air Force Mediator, New Jersey
Patricia Porter is very effective in constructive feedback, encouraging, and insightful. She offered real content to help me through the process when I got stuck, let me figure out what I needed to do without jumping in, helped me keep moving through the process given the time frame. She is receptive to my questions; very positive and encouraging and provided tools that were not always obvious to me as the learner. Much appreciated!
Sunny Sussaman, FEMA ADR Specialist, Oregon
What did I value most? Everything! The materials were well organized and prepared; there was a good balance between "frontal" teaching, discussions, exercises and practice; the atmosphere was warm and very supportive of the learning; students were gently pushed to jump into the water and practice; the technical aspects of using Adobe were well mastered; Pattie was supportive and insightful also in the practice sessions.
Shiri Barr, Mind the Conflict, Israel
Pattie is a fabulous instructor, and conveys the course information in a way that is both informative and engaging. She uses the Adobe Platform well, and makes the experience very personal. I especially benefited from the coaching session outside of class time, and the valuable feedback she provided to me when I coached. I implemented her suggestions and improved my coaching performance in the second round thanks to her insights. I highly recommend this course!
Christine Whalen, Attorney, California
Pattie is very knowledgeable and caring educator and coach. Her upbeat personality is an inspiration. She left me feeling very knowledgeable and a caring educator and coach. She left me feeling I could learn this model and use it effectively in practice. Her pace was perfect, which kept me engaged in the process. Her use of differing teaching methods—lecture, discussion both in class and student peer-to-peer, coaching demonstrations, real plays where she was coached by students and students coached one another, outside class readings and activities, YouTube demonstration by Cinnie Noble, etc., helped me take in so much information is a very short amount of time. Pattie is very approachable. She makes herself very available to students and responds quickly to requests for information outside of class making me feel that she really is there for us as she promised.
I am grateful for this opportunity and it was worth every penny to me!
Toynia Smith, Senior Auditor, Kansas State University
The caliber of the instruction that Pattie Porter provided in the 10 week CINERGY Conflict Management Coaching program is some of the best I have experienced in 30 years of professional development. Her comprehensive knowledge of all aspects of conflict and the CINERGY model combined with her passion for helping others learn provided an outstanding educational experience.
Bette Watson-Borg Halifax, Nova Scotia Canada
Pattie is a fantastic trainer, coach, and person. Her passion for what she is doing shows in every class and her helpfulness and guidance to assist others to learn and apply this process is excellent. It has been my honor to meet her and be taught by her during this time. She made this an experience not likely to be forgotten soon. I appreciate the great work that she is doing and look forward to our continued friendship and work together as I seek certification.
Terry J. Blakeslee, Minister, Florida
Conflict Coaching offers a new opportunity/tool to help people resolve conflict effectively. Through the training, participants are offered an opportunity to see how their behavior creates conflict and to transfer it directly. As always, Pattie is excellent in her delivery and the training is a must for ADR practitioners."
Karey R. Barnes, MSPA, Director of Judicial Affairs, South Texas College
With no background in this field or any vaguely related area (mediation, counseling, etc), this is valuable information that can be used in any daily work/personal setting and not only in coaching situations. This would also help in different student situations/interactions. And of course, I do feel to some extent that I am able to coach myself/others and will improve with experience."
Elibark Nguma, Director of Student Activities, South Texas College
Past Participant Comments:
- Amazing mentor. She gave amazing feedback, non-judgmental, very helpful. Best mentoring I had so far.
- Pattie was a great trainer! The round robin she led on week 9 was one of my favourite classes.
- Pattie was off the charts as a mentor. Her insight was spot on, her suggestions were razor sharp, and her observations and feedback were practical and helpful. A+
- I liked the role plays with Pattie and the chance to work live with her during the sessions.
- Even if you remove all of the excellent tools Pattie used in the training, and just had Pattie in a room talking, it would still be an amazing transformative training.
- I really enjoyed using real plays instead of role plays. It made the training more authentic by working with real issues.
- I really enjoyed the training. It allowed me to explore situations in my life that have weighed on my mind. I can use the training to coach students.